#Office 365 email settings password
All we’ll need is for you to login and enter your email username & password (instead of giving them to us, to respect your privacy) – see later steps.ġ. You can either follow these steps yourself, or alternatively just let us know if you’d like any help and we’ll be able to do almost all of it ourselves.
#Office 365 email settings how to
In the following steps we’ll show you exactly how to set up and configure SMTP, to solve your email deliverability problem. It takes a little bit of work to set up – but don’t worry, as always we can take care of all the technical stuff so you don’t have to. This makes everything much more robust and reliable and is pretty much guaranteed to solve the problem. If that still doesn’t solve it and you’re using Office 365 to send normal email over your domain, the next step is to set up something called SMTP (Simple Mail Transfer Protocol). The next thing to check should be your Email Routing configuration in cPanel – if you’re using a 3rd party service such as G Suite or Office 365, you should select the Remote Mail Exchanger option. In these cases, and particularly if you’re using a 3rd party such as G Suite or Office 365 for your domain’s email hosting, the root cause is probably something else. You may still find that the email delivery issue persists even after checking that your SPF and DKIM are correct. It’s a little bit technical – but don’t worry, we can happily check this out for you – just ask! You should also make sure your domain is pointing it’s Autodiscover service to Office 365, as this is how Outlook can pick up your account.The first things to check in these cases should be your SPF (Sender Policy Framework) and DKIM (Domain Keys Identified Mail) records within the DNS for your domain, as these control which servers are permitted to send emails on behalf of your domain – the system is designed to prevent people sending fake email pretending to be you. Even if this tool is unable to add the account for you, it can tell you where to look. If this occurs, you can use the Support and Recovery Assistant to try to set up your account. If Outlook is unable to find your mailbox settings, it will not be able to add your account. When an Exchange account is added to Outlook, Outlook performs a number of searches to find the settings for your mailbox. These steps will use a set of default settings, where Outlook will cache 12 months of data. During this time, folders may appear empty until the sync is complete. If you have a lot of existing data in your account, Outlook will take some time to finish synchronising with the Office 365 servers. Please allow time for Outlook to finish this processing. During this time, it may be unresponsive. NOTE: When the account is first added, Outlook will need to process a lot of data. Allow time for Outlook to pick up your settings.When prompted, enter the password for the account.Enter the email address you want to add.Go to ‘File > Account Settings > Account Settings’.If it is the first account you are adding to Outlook, you will automatically be taken to the Add Account screen to set up your first account. If you already have an account already in use in Outlook, you can add a further account alongside it.
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